Need Help? Contact Member Services

High Call Volume

We are experiencing longer-than-usual call wait times due to an unprecedented increase in new memberships. We are thrilled to welcome so many new members to our plan and appreciate your patience as we work through this growing demand. We value your time and want to make it as easy as possible for you to get the answers you need without having to call in. Many common questions can be quickly resolved with the information and resources below. 

• Any issues with eligibility for supplemental benefits, such as dental, vision and hearing, have been resolved. Your benefits have not changed if you remained enrolled in the same plan.
• If you are looking for benefit information specific to your plan you can get details in Chapter 4 of your Evidence of Coverage (EOC).
• To find other member resources such as Providers, Pharmacies, the Member Portal, or to learn more about your benefits and the plan, visit the Member Resources page.