For Members
We’re so glad you’re here! Whether you’re new or have been with us for a while, explore the resources we've created to help you make the most of your membership.
Member Portal
Access your personal claims and eligibility details, stay updated with the latest news, and more.
Plan Documents
View all the plan documents you need, including your Evidence of Coverage, Summary of Benefits, and more.
Billing and Financial Assistance
Find the most convenient way to pay your premium, gain a better understanding of your coverage costs, and learn more about financial assistance programs available to Medicare beneficiaries.
Explore Billing and Support Options
Member Forms
Looking for a form? Download and print the forms you need to manage and utilize your coverage.
Additional Resources
Access essential tools like provider directories, benefit FAQs, plan policies and more — all in one place.
Member Rights and Responsibilities
Understand your rights and responsibilities as a member to ensure you get the best care and coverage.
Review My Rights and Responsibilities
Appeals and Grievances
Learn how to appeal coverage decisions or file a complaint.
Review the Appeals and Grievance Process
Have questions? We’re happy to help
If you have questions about your benefits, don't hesitate to call Member Services at 1-800-240-3851 (TTY 711). Our representatives are available daily from 8 a.m. to 8 p.m. to assist you.
This page was last updated 08/28/2025