Member Rewards
Healthy aging has become more important than ever as older adults lead active lives longer.
Factors that influence healthy aging may be uncontrollable and based upon genetics, while others can be proactively managed, according to the National Institute on Aging (NIA). Regular checkups and annual screenings catch disease early when it’s most treatable. They also support your goal to live an active and independent lifestyle.
Perhaps you already understand the importance of annual screenings and take the time to get them done. Wouldn’t it be nice to be rewarded for your effort?
Our plans ensure you receive annual screenings critical to healthy aging without concern over cost.1 Better yet, we reward you for completing eligible screenings through our Member Rewards program.
Call to speak with one of our trusted advisors at 800-964-4525 (TTY: 711) or go online today to enroll and begin enjoying benefits like this. It’s time you got rewarded for taking care of your health.
Common questions from members about Member Rewards
All members who complete an Annual Wellness Visit or In-Home Assessment can earn a $50 member reward. The reward is loaded on their Flexible Benefit Card after completing the necessary attestations.
Members are notified by mail throughout the year to inform them when they are eligible for eligible screenings.
Participating in the Member Rewards program is completely optional; if you do not want to receive a reward for your qualifying screenings, you don't have to do anything at all!
Members can report a reward activity by completing and returning the attestation form included with your notification. The form should include the service received, the name of your provider and the date of your visit. Members can also call our Member Services team to complete a verbal attestation.
Rewards typically arrive within 30 days of receipt of the member's attestation.
Your Member Rewards will be loaded to your Member Rewards Card (called the Flexible Benefit Card in 2026) once earned. Amounts will automatically be loaded to the Flexible Benefit Card and can be used at most retailers2 that accept Visa, such as grocery stores, drug stores and pharmacies, discount stores and more.
If you received a Flexible Benefit Card in 2026 or earlier, keep your card. Beginning in 2027, it will continue to be used for Member Rewards. New members who complete a Member Rewards attestation will receive a Member Rewards Card after the attestation has been processed.
Please refer to Chapter 4 of your Evidence of Coverage for detailed information about this benefit.
Still have questions? Call Member Services at 800-240-3851 (TTY: 711). Representatives are available daily from 8 a.m. to 8 p.m.
1 A copay may apply if you are treated for an existing medical condition during one of these no-cost preventive service visits. Refer to Chapter 4 of your Evidence of Coverage for more details.
2 Your Member Rewards benefit may not be used to purchase alcohol, tobacco, firearms or Medicare prescription drug (Part D) cost-sharing.
Benefits may vary by plan and contract year. Please refer to your Evidence of Coverage or Summary of Benefits for benefit availability and details.